Categories: OLD Media Moves

What can’t be captured by a computer writing earnings stories

Computerized storiesComputerized storiesBusiness journalist Max Frumes writes about how computer software often misses important news when it writes earnings stories.

Frumes, the founder of Quant Media, writes, “On Aug. 1, sports apparel and footwear company Under Armour reported that it would be undergoing an operational restructuring that would include layoffs and cost from $110 million to $130 million for the fiscal year. The stock dropped 10% by the end of the trading day following the announcement.

“If you relied on the Associated Press’ coverage, you wouldn’t have known any of that. They covered it – but the story was written by a robot, as are thousands of articles on corporate earnings the AP is presently publishing with almost no human oversight.

“AP’s three-year-old robot reporting program is powered by artificial intelligence technology provider Automated Insights, which has a natural language tool that produces readable stories from earnings announcements. The headline for Under Armour’s second quarter is ‘Under Armour reports 2Q loss’ and the story leads with this: ‘Under Armour Inc. (UAA) on Tuesday reported a loss of $12.3 million in its second quarter. On a per-share basis, the Baltimore-based company said it had a loss of 3 cents. The results exceeded Wall Street expectations.’

“Nowhere in the rest of the story does it mention the restructuring.”

Read more here.

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Chris Roush

Chris Roush was the dean of the School of Communications at Quinnipiac University in Hamden, Connecticut. He was previously Walter E. Hussman Sr. Distinguished Professor in business journalism at UNC-Chapel Hill. He is a former business journalist for Bloomberg News, Businessweek, The Atlanta Journal-Constitution, The Tampa Tribune and the Sarasota Herald-Tribune. He is the author of the leading business reporting textbook "Show me the Money: Writing Business and Economics Stories for Mass Communication" and "Thinking Things Over," a biography of former Wall Street Journal editor Vermont Royster.

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