Union says Reuters is re-emphasizing speed

Regional Editor, Americas, Dayan Candappa, who led the management side of the discussion, emphasized that speed is of primary importance in serving Reuters clients. According to Candappa, there are only two ways to win: “Be first or be alone with a story.” Guild participants, led by Unit Chair Dan Grebler, agreed that speed has always been a Reuters fundamental but expressed frustration with the ways in which lack of training and structure can get between a reporter and the clock. New hires no longer go through a Reuters boot camp, so there’s no formal training in snaps and technology.

The Guild’s solution? Monthly review sessions in all bureaus on snapping and urgents to give staff hands-on training. Management agreed, and Editorial Learning Manager Ed Tobin said there would be expanded use of “Super Users” in bureaus as well as more and shorter Webex sessions on the Editorial Learning Hub, which he said would be revamped soon. The Guild urges members to press their managers for the in-bureau training and to access the online sessions. If neither option is available, let us know.

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