Jeff Bercovici of Forbes.com writes Wednesday that Reuters editor in chief Stephen Adler sent a memo to the staff that addressed the news operation’s goals in the wake of criticism about a Reuters story last week that loosely tied investor George Soros to the Occupy Wall Street movement.
“A great virtue of our cherished reputation for accuracy is that readers actually rely on what we write, and they feel betrayed when we fall short of our high standards. We therefore have a responsibility to be worthy of their trust every day. This doesn’t mean every subject of every story has to be pleased with what we have reported. Indeed, if we are reporting deeply and well, we will uncover wrongdoing and other circumstances that reflect poorly on individuals or institutions. People will complain. That’s ok. But even when a story is critical, it must be accurate and fair. And when we do make a mistake, we must correct it fully, openly, and as quickly as possible. I know this ethically demanding approach to journalism runs deep in the culture of Reuters. It remains core to our belief system and our behavior even as we pursue more in-depth modes of coverage.”
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