The New York Times announced Wednesday that it’s beginning a new Sunday business section column called The Haggler designed to help consumers with problems with companies.
“The Haggler will then call the company, get to the bottom of what happened, and, with any luck, right a wrong.
“So, send your consumer complaints to haggler@nytimes.com. Your run in needs to be recent and not so awful that it calls for lawyer or a police officer.
“Keep it brief — three or four sentences ought to do it — profanity-free and avoid the all caps key because IT MAKES YOU SEEM CRAZY.”
Read more here.
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