The New Bedford Standard-Times in Massachusetts is adding a consumer advocate column that will appear in its Wednesday paper and will be written by business reporter Brian Boyd.
Editor Bob Unger writes, “We will call it ‘SouthCoast 411,’ where Boyd will answer your requests for information about a consumer problem or question. If you are wondering what kind of expenses might be included under ‘incidentals’ on your bill from the hospital, he will work to find out. If your mobile phone bill or electric bill has items on it that don’t make sense to you, Boyd will try to help.
“If you get a call or an e-mail from an organization asking you for money but you aren’t sure if it’s on the up and up, Boyd will try to find out and share with readers of The Standard-Times and SouthCoastToday.com exactly what he learns.
“‘Consumers,’ he said, ‘need good information to make good choices.'”
Read more here.
