Deck writes, “The Insider Union has taken issue with this part of the deal, in particular — the promise that ChatGPT will link out to Business Insider articles when it responds to user queries. According to the union, management had framed ChatGPT as a new potential source of referral traffic or, at minimum, a growing source of visibility for their reporting. The letter claims that despite these promises, ChatGPT currently is actually undermining their editorial work.
“‘We are…deeply worried that despite this partnership, OpenAI may be downplaying rather than elevating our works,’ reads the letter, signed by union steward and investigative reporter Katherine Long and other union members. ‘Repeated efforts by unit members have been unable to prompt ChatGPT to link directly to our scoops, even when explicitly instructed to do so.'”
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