Categories: Media Moves

Coverage: Marriott plans to take on Airbnb

Marriott is pushing more heavily into home-sharing, confident that its combination of luxury properties and loyalty points can lure travelers away from rivals like Airbnb.

Dee-Ann Durbin of the Associated Press had the story:

The world’s biggest hotel company will start taking reservations this week for 2,000 homes in 100 markets in the U.S., Europe and Latin America. It plans to expand its Homes and Villas program to other locations.

For its part, Airbnb is encroaching further into hotels. On Monday, the San Francisco-based company said it’s working with a New York real estate developer to establish a 10-story hotel with 200 suites in Rockefeller Plaza in Manhattan. The suites will only be available through Airbnb’s web site.

Airbnb, which plans to go public but hasn’t made clear when, also acquired Hotel Tonight, a last-minute booking service, in March.

Hospitality is one of several industries that’s seeing traditional players and startups take tentative steps into each other’s turf. Automakers are exploring ride-hailing. Ride-hailing companies are developing self-driving cars. Amazon is opening physical stores. Physical stores like Starbucks are experimenting with delivery.

Craig Karmin of The Wall Street Journal reported that guests can reserve homes through the Marriott site:

Guests will be able to book their home-rental reservations through the Marriott website, the company said. They will earn and can redeem loyalty points as they do when booking a stay with any of Marriott’s 29 brands, which include Sheraton, W Hotels, and Ritz-Carlton.

Other big U.S. hotel operators, including Hilton Worldwide Holdings Inc.and Hyatt Hotels Corp. , also have been exploring or studying the home-rental business, say people familiar with the matter. Some hotel executives, who had long dismissed Airbnb and Expedia Group Inc.’s HomeAway as competitors, now believe they are growing partly at the expense of hotel companies, especially with leisure travelers and large families.

At the same time, Airbnb has been moving aggressively into the traditional hospitality business. Airbnb said last month it was acquiring Hotel Tonight Inc., a company that culls inventory from hotels and offers discounted rooms. It also recently invested in the Indian hotel-booking company Oyo Hotels & Homes.

Paris Martineau of Wired reported that Airbnb controls 51 percent of the short-term rental business:

Marriott has its work cut out in competing with Airbnb, which controls 51 percent of the short-term rental market in the US, according to an analysis by Host Compliance, a company that tracks online rentals and works with city officials to enforce local laws. The second and third most popular services, VRBO and HomeAway—both owned by Expedia Group—control 17 and 11 percent of listings, respectively, per the analysis.

Booking.com, the hotel and travel aggregator that owns Priceline and Kayak, claims to offer over 5 million short-term rental listings, and, much like Marriott, is often referred to as a viable Airbnb competitor. But it controls only 5 percent of the market, according to Host Compliance.

But Airbnb faces aggressive pushback by local government officials in several cities, who allege that Airbnb rentals often operate as de facto hotels—without adhering to the same laws and restrictions.

New York City in particular—the site of Airbnb’s latest announcement—has been particularly hostile to the company. New York boasts some of the strictest short-term rental restrictions in the nation, and local officials have been embroiled in a messy public battle with Airbnb for much of the past five years.

Chris Roush

Chris Roush was the dean of the School of Communications at Quinnipiac University in Hamden, Connecticut. He was previously Walter E. Hussman Sr. Distinguished Professor in business journalism at UNC-Chapel Hill. He is a former business journalist for Bloomberg News, Businessweek, The Atlanta Journal-Constitution, The Tampa Tribune and the Sarasota Herald-Tribune. He is the author of the leading business reporting textbook "Show me the Money: Writing Business and Economics Stories for Mass Communication" and "Thinking Things Over," a biography of former Wall Street Journal editor Vermont Royster.

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