Reuters vs. Bloomberg for chat functions

Simone Foxman of Quartz writes about how Reuters also offers a chat function to its customers that is similar to the one that Bloomberg offers on its terminals.

Foxman writes, “Alternatives to Bloomberg chat are already out there, the most prominent offered by Thomson Reuters itself since 2002. In fact, according to a source, Thomson Reuters Messenger has long been part of the media giant’s plans to win back Wall Street from Bloomberg—well before the Bloomberg snooping scandal.

“‘They know that they can’t match the data side,’ said the source, who had access to data on Reuters’ Messenger but spoke to Quartz on condition of anonymity. ‘But Reuters is much stronger in Europe and Asia, where the Bloomberg terminal hasn’t had as much penetration. Reuters Messenger is really popular there.’ The existing technology is expected to serve as a jumping-off point for Open Federated Chat; the main difference seems to be that the new service will have the backing of Markit and major banks.

“Thomson Reuters gives Messenger to Wall Street users free of charge, both as a standalone platform that synchronizes with chat networks like AOL and Yahoo, and as part of Reuters’ Eikon terminal interface. It offers more features than Bloomberg’s chat service,  particularly in its chat rooms. The most recent of these, launched in January of this year, was the Global Markets Forum, which is run by a handful of Reuters editorial staff. Like the existing Global Oil Forum and Global Ags Forum, it encourages users to banter about the markets. Big-name economists and investors like Société Générale’s Kit Juckes and HSBC’s Steven Major are invited on to stimulate the discussion. Other chat rooms are locked to journalists.”

Read more here.