Fortune senior editor at large Allan Sloan writes about how his family will no longer purchase General Motors vehicles after being loyal customers for more than a decade.
“However, my decision to abandon GM had been made months earlier, after GM made it clear it was going to abandon Saturn. That meant GM was abandoning me and other Saturn owners by sticking us with ‘orphans’ whose resale and trade-in values were greatly diminished.
“My wife and I had bought five Saturns from 1992 through 2003, turning three of them over to our children, one of whom still drives hers. I liked the Saturns’ reasonable price, liked being able to buy them — even our Vue SUV — with manual transmissions. I especially liked Saturn’s famous no-price-haggling policy. I didn’t have to worry about feeling stupid when I found out I’d overpaid.
“But when my wife and I decided to depart from our customary ‘a car is only transportation’ frugality and buy an upscale SUV, which Saturn doesn’t offer, we didn’t consider buying a GM vehicle. Why? Because even though as a numbers-oriented business writer I totally understand why GM abandoned Saturn (and Pontiac and Hummer and Saab and Oldsmobile), as a customer, I’m furious. The old expression goes: Fool me once, shame on you; fool me twice, shame on me. GM has already fooled me once.”
Read more here.
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Mr. Sloan,
Please go to the web site of http://www.ev1.org You will be astonished how GM and it's corporate arrogance destoyed the all electric (not a hybrid ) EV1. The EV1 was a Saturn clone that GM introduced in the 1990s . It worked so well with its leasee's that they recalled all of them so that they could be CRUSHED WONTONLY . It was like accidentally making an inexpensive stainless steel car. Except this one was pure electric and had a range of over 100 miles per charge.
I have a technical appeciation (ased on my being an industrial electrician) of the comparisons of pure electric propulsion VS internal combustion engine propulsion . I appreciate ten fold on what electric propulsion has to offer Yes , GM chose it's Saturn division for such an advanced vehicle , but it was caught in it's own spider web of wasteful consumption consummerism in making vehicles that have self obsolecence built in.
Paula Walach- Industrial electrician
Mr. Sloan,
I too will not purchase a GM. However, not for the same reason. Once I learned how much GM was paying non skilled labor, I decided I won't pay the price it takes to compensate the workers. I am from Michigan and my dad retired from GM 20-years ago. I know what he made and I know how much unskilled factory workers, none GM, make. When the greedy workers declined to take a wage decrease to keep the company from having to declare bankruptcy, I vowed to abandon GM. I hope GM goes under just to watch the one of seven deadly sins get their dues.