Media News

How the FT developed an AI chatbot

March 25, 2024

Posted by Chris Roush

Emma Roth and Quentyn Kennemer of The Verge look at the artificial intelligence chatbot developed by the Financial Times using content from its articles.

Roth and Kennemer write, “It can provide responses to questions about current events, like how much funding Intel received from the US government under the CHIPS Act, as well as broader queries, like the effect of cryptocurrency on the environment. The tool then gleans the FT’s archives and summarizes the relevant information with citations.

“Ask FT will also answer questions that require deeper digging into the FT’s archives. When asked how YouTube started, it correctly responded that it was founded by Chad Hurley, Steve Chen, and Jawed Karim in February 2005.

“‘We did a whole bunch of testing internally and use that to refine how we instruct the model and how we construct the code,’ Jayne says. ‘In this first group of 500, we are tracking every question and response, as well as the user’s feedback.'”

Read more here.

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