If “artificial intelligence” is 2023’s banking buzz term, then what does it take to turn that buzz into the hum of a smooth machine? On the latest episode of Lou Carlozo’s Bankadelic, Edgeware CEO Nina Vellayan explains how her company takes an approach to AI that engages customers, empowers employees, and sets the stage for what’s to come in this exciting new era of fintech.
Be sure to check out the rest of the Bankadelic archive, including more than a dozen podcasts recorded live at the Money 20/20 convention in Las Vegas.