OLD Media Moves

How the WSJ tested live push notifications

August 4, 2017

Posted by Chris Roush

Screen Shot 2017-08-04 at 8.42.37 PMThe Wall Street Journal tested live mobile push alerts for its jobs coverage on Friday, working closely with the Guardian Mobile Innovation Lab, which has been for the past year tirelessly testing a range of ideas for distributing news, reported Shan Wang of Nieman Lab.

Wang reported, “Readers who arrived at the Journal’s mobile site or its Android or iOS apps were able to read its live coverage of the jobs numbers for July — but were also alerted with preview push notifications on updates as they read the existing analysis on the page (readers could dismiss and keep reading, or jump to the update from the push alert).

“Journal developers built the infrastructure for the live notifications, and its markets team reported on the event and sent the pushes. The Mobile Innovation Lab provided guidance — based on learnings from its own past experiments and user testing — throughout the process, from evaluating design prototypes for the alerts to crafting an effective survey for users who encountered the Journal’s experiment.

“The Journal has its own internal live coverage tool, built ahead of the Iowa Caucuses coverage in time for last year’s elections, but hadn’t dealt with live push notifications, according to Jennifer Hicks, deputy managing editor of digital at the Journal.”

Read more here.

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