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WSJ seeks an audiences voices reporter

The Wall Street Journal is looking for a Reporter to join the Audience Voices team. This small team moderates audience conversations, implements engagement strategies, works with new digital tools, and writes stories that give voice to our audience.

In this role, you will help to highlight the expertise of our readers and to enable meaningful conversations around the reporting that makes us unique.

A majority of your weekly hours will be spent on moderation and related tasks that allow our readers to engage in civil and elevated conversation. The remaining time will be devoted to strategies to drive deeper engagement with members and expand our audience reach. The Audience Voices team uses digital tools such as feedback forms and also works collaboratively with other teams, including WSJ Noted. and the New Formats/Newsletters team, and there are frequent opportunities to work on new projects.

Candidates should be comfortable interacting directly with readers as a representative of The Wall Street Journal and with journalists as a member of the newsroom.

This listing is for a Reporter willing to work four weekdays and one weekend day (Tuesday-Saturday). Flexibility around work schedule is helpful.

You will:

  • Moderate comments on WSJ.com
  • Correspond with readers about moderation decisions
  • Collaborate with team members and newsroom colleagues on audience engagement projects, including using digital tools like reader feedback forms
  • Contribute to the production of newsletters and WSJ Noted. news summaries
  • Ensure highest journalistic standards

You have:

  • Superb judgment in moderating comments
  • Excellent communication and writing skills
  • An interest and some experience in reporting and storytelling
  • General awareness of how a newsroom works and others’ roles and responsibilities
  • Comfort with audience data and digital tools
  • Bachelor’s degree in a related field preferred

While you may start this job remotely, you will eventually be based in our New York office. You will report to the Deputy Editor, New Audiences & Community.

To apply, go here.

Chris Roush

Chris Roush was the dean of the School of Communications at Quinnipiac University in Hamden, Connecticut. He was previously Walter E. Hussman Sr. Distinguished Professor in business journalism at UNC-Chapel Hill. He is a former business journalist for Bloomberg News, Businessweek, The Atlanta Journal-Constitution, The Tampa Tribune and the Sarasota Herald-Tribune. He is the author of the leading business reporting textbook "Show me the Money: Writing Business and Economics Stories for Mass Communication" and "Thinking Things Over," a biography of former Wall Street Journal editor Vermont Royster.

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