Prime8 is looking for writers

Prime8 is looking for writers who will create content experiences that help people achieve more with technology. Effective communication and cross-group collaboration skills are necessary to engage with relevant stakeholders to develop content to educate customers about products. The ideal candidate is creative and passionate about words, design, and technology.

ABOUT THE COMPANY

Prime 8 is a highly respected, woman-owned management consulting firm. We use innovative and outcome-driven approaches to deliver solutions that create lasting results, even after we’re gone. The deep expertise of our talented consultants help companies turn ideas into action, implement organizational change, and get products to market quickly using modern practices and technologies. The Prime 8 family of consultants stands out from the crowd. As a group of high-achievers, we hold each other accountable for exceptional work that is built on integrity, honesty, and excellence. We do what we say and finish what we start. Together, we make an impact, have fun and do better for each other and for our customers.

ABOUT THE ROLE

Collaborate with cross-functional stakeholders (e.g., engineering, research, design, product) to understand products/content areas/features and problems to author optimal content
Champion best practices which promote clear, concise, and meaningful language
Work with stakeholders to assess content for potential improvements and to incorporate changes
Collaborate with and manage the contributions of subject matter experts to author or improve content
Combine User Experience (UX) thinking with design execution
Raises the content design bar with innovative solution strategies and experience design recommendations
Strive to make content customer-focused by facilitating information sharing and incorporating changes from customer feedback
Use metrics to measure customer satisfaction and/or business impact after content is published

QUALIFICATIONS

4+ years experience working in product or service design, copywriting, technical writing, writing (e.g. for marketing, advertising, e-commerce)
3+ years hands-on experience writing content for consumer-facing web sites
Excellent writing skills and prior experience of interacting with program/product managers, and other technical writers to plan and deliver clear, easy-to-understand technical documentation
Knowledge of trends in the user assistance, training, or content publishing industry
Technical training, and/or instructional design knowledge or experience highly valued

COMPENSATION