News Revenue Hub seeks a project manager

The News Revenue Hub seeks a dynamic professional to join our team of remote digital news experts. The Hub’s consulting team advises cutting edge newsrooms from across the industry on strategies to expand their audiences, develop products, and build sustainable membership programs. The project manager role is the heart of everything we do.

Working with the Director of Consulting and other project managers, the Project Manager (PM) provides strategic advice to newsroom leaders and executives, consulting advice, and executes projects to help our newsrooms meet their goals. The PM develops trust with newsroom partners and instinctively understands their goals, worries, and hopes, while tactfully addressing their weaknesses and triaging their needs. The PM also works with teammates across the company to take newsrooms’ complex problems, break them down into solvable pieces, and lead internal projects to resolve them.

Candidates should bring knowledge from the journalism industry and applicable experience in the fields of audience development and/or membership (and ideally, some degree of both). Previous experience working with newsletter strategy, data, and analytics are particularly valuable for this role. Our hire can expect annual performance reviews with merit-based increases and opportunities for advancement in this role.

About You:

You might have been working in the journalism industry for years, or maybe you bring perspective from an adjacent field. You’re incredibly well-organized from Day 1. You’re passionate about public service journalism and have a spirit of collaboration. But you also have a demonstrable independent streak–you’re able to take a task outside of your comfort zone and run with it.

Concerned that you don’t fit the stated criteria or even that you’re over-qualified? Don’t be. If you have an entrepreneurial spirit and consider yourself a problem solver and a good communicator, we encourage you to apply. Tell us how your experience and passion relate to what we are doing in 200 words or less, and include your resume when you apply.

Regular Duties Include:

• Earn the trust of the newsroom clients and become a valued member of their team through regular communications, thought leadership and genuine concern.
• Oversee the client relationship, from onboarding to launch and beyond; ensure clients have a positive relationship with the Hub.
• Provide strategic advice to newsrooms about their goals, traffic, loyalty, and membership programs. Build modules to help clients execute that advice.
• Coordinate, schedule, and document all meetings, webinars, and client details.
• Manage multiple projects and newsroom clients simultaneously. Intuitively understand project priorities and complete all projects on time.
• Draft client-facing project proposals, strategic plans, memos, presentations, and other materials.
• Contribute to the development and maintenance of general documentation and tool kits within the project management practice.
• Keep the Hub Slack lively and build a strong sense of camaraderie among our members; encourage communication and idea sharing between newsrooms and promote Hub—and client—ideas and accomplishments.
• Have a finger on the pulse of developments taking place in the industry, including in technology, fundraising, audience development, and digital organizing—inviting opinions from peers and sharing our point of view with clients.
• Work with project coordinators and team members across the company to respond to customer service requests in accordance with client contracts.

Ideal Qualifications: 

• Demonstrated experience working in nonprofit fundraising, audience development, and/or product development strategies.
• 3+ years working in a newsroom environment preferred
• Comfort with data and analytics, ideally in a newsroom environment. You can review a data set—website traffic, revenue, list growth—and not only understand it but see trends and opportunities within and translate those things to others.
• Demonstrable experience leading, developing and executing strategy in a professional environment.
• Excellent interpersonal and problem-solving skills. Ability to adapt to new situations, solve problems on the fly, and communicate with those around you. Teamwork and resourcefulness required, and confidence to ask for advice when needed
• Empathy, communication, respect, patience, and a willingness to help out, whether it’s the Hub, a member you serve, or someone else!
• The ability to self-motivate, self-manage and work remotely.

Your Day to Day Work Will Likely Include:

• Interfacing with journalists, editors, and C-Suite executives representing our clients
• Executing deliverables to help our clients meet their goals; documenting milestones, triaging challenges, and celebrating wins
• Creating documentation to help colleagues and new employees understand what we do and how we do it
• Setting up reports for newsrooms
• Working amongst a team of project managers to come up with new strategies to help our member newsrooms grow

Starting Salary: $75,000
This position will remain open until 12/10/2023.

For more information click here.