DGN is looking for a technical writer

May 11, 2022

Posted by Margarita Sanabria

DGN is looking for a technical writer to with at least 5 years experience.


Founded in USA in 2003, We offer complete business and IT solutions for CRM, Human Resources, Supply Chain, Corporate Finance, Business Intelligence and a wide variety of technology integration.

At DGN, our extensive portfolio of services includes IT product development, on-site, off-site and offshore services in Enterprise business applications.

Our highly-skilled consultant teams have an in-depth understanding of the business needs of their clients and possess a proven track record of delivering solutions in multiple industry sectors. By focusing on these specific industries, DGN ensures that all aspects of a client organization, including people, processes and technology, are fully aligned with business strategy.


The ideal candidate is well-versed in DITA and content management technologies. The Documentation Tools Specialist has experience working in a tool-based infrastructure to support documentation development processes. Experience with translation is preferred.


The responsibilities and duties of this role include, but not limited to the following:

  • Provide support to develop Instructions for Use (IFU) and localized technical content that meet business objectives, while also enforcing quality, content structure, version control, change control, and publishing strategies that support multiple deliverables, languages, and formats
  • Support content developers and Component Content Management System (cCMS) admin by troubleshooting and resolving issues identified in authoring tools and the cCMS
  • Integrate content development with existing technologies and adapt processes to align with them
  • Work with customized DITA stylesheets and provide recommendations to support automation and processes
  • Provide tool training and support for content developers in the design, development, and practice of structured authoring * Perform other duties and assignments as requested to assist in the overall function and productivity of the department

Skills, Experience, Education, & Training:

  • 3+ years working with documentation and publishing tools
  • Bachelor’s degree in information sciences or English preferred
  • Solid understanding of DITA semantics, taxonomy, and search technologies
  • Familiarity with localization tools and processes preferred
  • Ability to handle multiple projects and assignments concurrently while maintaining high levels of quality and effectiveness
  • Excellent collaborative problem solving skills
  • Proven experience supporting an XML authoring environment and a DITA CMS
  • Experience in DITA customization including implementing constraints and customizations
  • Extensive experience with one or more of the following technologies: Arbortext Editor, XMetal, Oxygen XML Editor and easy DITA
  • Excellent written and verbal communication skills across global and cultural diverse teams required
  • Ability to work well independently and with team required
  • Highly organized and ability to prioritize required
  • Experience with medical devices and FDA regulated environment highly preferred


  • Technical writing: 5 years (Required)


  • Write a short introduction about yourself
  • Include a paragraph highlighting your writing experience, relevant credentials and publication credits
  • Attach links to your strongest work or portfolio, and online profile.


  • $60 – $65 an hour


For more information, visit their website.

Apply here.

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