OLD Media Moves

Reuters unveils new comments policy for readers

September 27, 2010

Reuters introduced Monday a new policy for reader comments to its stories where readers can earn points for previously approved comments and have some comments automatically post without prior approval.

Richard Baum, Reuters global editor for consumer media, writes, “Our new process grants a kind of VIP status on people who have had comments approved previously. When you register to comment on Reuters.com, our moderation software tags you as a new user. Your comments go through the same moderation process as before, but every time we approve a comment, you score a point.

“Once you’ve reached a certain number of points, you become a recognized user. Congratulations: your comments will be published instantly from now on. Our editors will still review your comments after they’ve been published and will remove them if they don’t meet our standards. When that happens, you’ll lose points. Lose enough points and you’ll revert to new user status.

“The highest scoring commentators will be classified as expert users, earning additional privileges that we’ll implement in future. You can see approval statistics for each reader on public profile pages like this, accessed by clicking on the name next to a comment.

“It’s not a perfect system, but we believe it’s a foundation for facilitating a civil and rewarding discussion that’s open to the widest range of people.”

Read more here.

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